Refund and Returns Policy

At Ecofist.com, customer satisfaction is important to us. If you’re not completely satisfied with your purchase, here’s how we handle refunds:

1. Eligibility: Refunds are applicable to items returned in their original condition within 14 days of delivery.
2. Process: To initiate a return, email us at support@ecofist.com with your order details. Once approved, you will receive instructions for returning the product.
3. Refund Method: Refunds are issued to the original payment method within 7-10 business days of receiving the returned item.
4. Non-Refundable Items: Custom or personalized items and sale items are not eligible for refunds.
5. Shipping Costs: Return shipping costs are the customer’s responsibility unless the item was damaged or defective.

For further assistance, feel free to contact us at support@ecofist.com.